TERMS & CONDITIONS
GENERAL CONDITIONS
These general conditions of sale, apply to all orders made through the website www.goma2.net. Reserving the right to change or modify them at any time. In case they are modified, the general conditions of sale that are in force on the day of the order will apply. Consequently, the fact of placing the order implies the full acceptance, without reservations of the buyer of these general conditions of sale.
OWNERSHIP OF THE GOMA2.NET DOMAIN
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we inform you that the ownership of the domain of our virtual store, GOMA2.NET, corresponds to Josep Pascual Roca, with NIF, 38792724 G.
For any query, you can contact Josep Pascual Roca at info@goma2.net or on the telephone number 977 82 12 32. Our telephone call hours are from 9:30 a.m. to 1 p.m. and from 4:30 p.m. to 8:00 p.m. : 00 hours from Monday to Friday.
HOW CAN I BUY
THROUGH THE TELEPHONE. Call +34 977 82 12 32, make the order, agree the method of payment and we will make the shipment.
THROUGH THE WEB PAGE. Choose the products you need (size, color, etc.) and the system will guide you to make the purchase correctly.
AVAILABILITY OF PRODUCTS
GOMA 2 makes sure that all products that come out at www.goma2.net have them in stock. When a product is finished, it is removed from the web, until we replace it again. If an order is made for an item that is not in stock, GOMA 2 undertakes to serve it within a maximum period of 20 days, starting from the date the order was placed or proposing a product similar to A similar price. (Or return the money through an income account).
PRICES
GOMA 2 reserves the right to change prices at any time and without prior notice. Also, it undertakes to apply the rates that are indicated at the time of placing the order. The prices that appear on the web are with VAT included. For orders made from the Canary Islands VAT will not apply. The customs system applies the corresponding taxes in each case.
PURCHASES FROM OUTSIDE THE SPANISH STATE
When a purchase is made from outside the Spanish state, the cost of shipping will be calculated, depending on the size / weight of the product and the country where it is to be sent.
PORTES AND DELIVERIES
GOMA 2 delivers the material to the transport agency on the business day after the order has been placed. The shipment will always be made in urgent transport, less when it has to be sent to the Canary Islands or the Balearic Islands, which will be done by ordinary mail. The products will be delivered within a maximum period of four business days if they are in stock. (It is understood by business day, weekdays) you have to take into account that there may be local, regional, etc. parties. That delay delivery.
GOMA 2 will pay the costs for the purchase of material equal to or greater than 140,00 € VAT included in all the products that are in www.goma2.net less in the offers and that are made within the Spanish state. In purchases of less than € 140.00 you will be added € 8.00 in the cost of shipping.
**Some products that cannot be included due to their volume are excluded from this offer. (Will be indicated on each product)
PAYMENT METHODS
AGAINST REFUND
At the time of receiving the order will be paid in cash the amount of the invoice plus the expenses that the transport company charges for the management of cash on delivery. (From 3.5% to 5%, depend on the company.) With a minimum of 3.50 €.
WIRE TRANSFER
You can make a bank transfer to the next account.
Caixabank ES663-2100-1856-0402-0022-0565
It is important that you indicate in the SENDER or ORDERING field the number. Order and the first and last name.
Once validated and confirmed, we will send the order.
CREDIT CARD
GOMA 2 guarantees the security in the transactions made on its website. The data of your credit card in no case we are registered in www.goma2.net. , But go directly to the POS of the bank with which we work.
PAYPAL
BUDGETS WITHOUT COMMITMENT WITH SPECIAL CONDITIONS.
For companies, climbing walls, rescue groups, expeditions, etc.
IF I DO NOT MEET WHAT I LOOK FOR
Get in touch with us, and we will do everything in our power to get it.
WARRANTY
GOMA 2 offers the guarantee given by the manufacturers of each product. This warranty does not include any damage caused by improper use.
RETURN OR CHANGE THE MATERIAL
Contact us if you have any problems with our items. You have 7 business days to return the material, days to be counted from the delivery of the product. The item to be returned must arrive in perfect condition with the original packaging together with the labels, instructions and guarantees. After examining the product